DEERS ID Card Info & Contacts

June 30, 2025 Home / DEERS ID Cards / DEERS ID Card Processes

What is DEERS - Defense Enrollment Eligibility Reporting System

  The Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Personnel Identification System (RAPIDS), commonly called DEERS/RAPIDS, is a computerized DOD program servicing United States Service members, military retirees, 100% VA Disabled Veterans, dependents, DoD Civilian employees, DoD Contractors, Foreign National employees, and Foreign Military worldwide.  The DEERS/RAPIDS program is managed by the DOD agency Defense Manpower Data Center. DEERS is the actual database(s) of the system, while RAPIDS is the frontend application that issues ID cards and collects data. DEERS/RAPIDS offices issue two types of DOD ID Cards: Common Access Card (CAC) with an integrated chip to employees requiring Public Key Infrastructure access with a PIV certificate, and U.S. Identification Card (USID) for all others to include our Retiree and Dependent ID cards. In Korea, there are DEERS/RAPIDS ID Card Offices at all the U.S. military bases. Click here to see a list of current ID Card Offices in Korea and their locations, hours and any contact information. ID Card offices in Korea are walk-in service, no appointment necessary, except the Navy base Chinhae.

USID ID - The Next Generation DOD ID Card

  The Next Generation Uniformed Services Identification Card (USID) is a white plastic card. All USID cards look basically the same. What differentiates them primarily from one another is the printed text on the card. Also, certain cards have a colored stripe indicating dependent of a contractor or foreign national. Visit www.cac.mil for more information.

'SSN' vs 'ITIN' vs 'TIN' vs 'FIN'

  When a foreign-born spouse who does not have either a Social Security Number (SSN) or an IRS Tax ID Number (ITIN) is enrolled into DEERS, the ID card operator will select an automatically DEERS generated Personal Identifier for them, either a Temporary ID Number (TIN) or a Foreign ID Number (FIN). TIN’s start with the number 8. FIN’s start with the number 9. The ID card operator will determine which number is to be used based on the specific situation.

TINs are just that, temporary, assigned to give the sponsor time to get your new spouse an SSN or an ITIN.  A TIN does not expire, but the Direct Medical Care does. A TIN is valid for 90 days, with the option to be extended twice for 90 days each. Once that time period is over, Direct Care ends. TRICARE is not affected. A FIN on the other hand, has no such time limitation, but there are limits to who is eligible for a FIN.

  DEERS does not generate SSN's or ITIN's. Also, do not confuse the SSN. ITIN, TIN or FIN with a DOD ID Number (DODID). Every person enrolled in DEERS has one, and one only, unique DODID number - everybody.

DMDC Contact Info for DEERS/RAPIDS Issues

FYI: TRICARE website maintains an excellent updated DEERS Contact Page at https://www.tricare.mil/deers

  • DMDC/DEERS SUPPORT OFFICE (DSO) for Beneficiaries inquiring about their own DEERS record, DoD Benefits and Entitlements or TRICARE eligibility
    Toll-free: 1-800-538-9552
    0800 - 1600 Eastern Time
    0500 - 1700 Pacific Time
    Mon - Fri. Closed all federal holidays
    TTY/TTD: 1-866-363-2883
    FAX updates to 1-800-336-4416 (Primary) or 1-502-335-9980 (Alternate)https://milconnect.dmdc.osd.mil/milconnect

  • DMDC Support Center (Help Desk)
    Toll-free: 1-800-477-8227
    24/7
    dodhra.knox.dmdc.mbx.dmdcbenesupport@mail.mil

  • UPDATE YOUR DEERS CONTACT INFORMATION:
    Logon to milconnect: https://milconnect.dmdc.osd.mil/milconnect/

  • MAIL UPDATES TO DMDC:
    Defense Manpower Data Center
    Attn: COA
    400 Gigling Rd
    Seaside, CA 93955-6771

  • ID CARD OFFICE ONLINE: Manage sponsor or family member ID card information, or find a RAPIDS ID Card Office
    https://idco.dmdc.osd.mil/idco/

DEERS/RAPIDS ID Card Offices in Korea

USAG Yongsan

Yongsan Garrison HQ
Bldg. 2372, Rm 116 (near Barber Shop)
DSN 315-722-4225/5453
Korea Comm 0503-322-4225/5453
Intl +82-5033-22-4225/5453
Mon - Fri 0800 - Last Customer 1500
Open during lunch
No Appointments Necessary
Location Map

USAG Humphreys

Timothy Maude Hall
Bldg. P6400, Rm. F104 (OneStop)
DSN 315-757-2102
Korea  Comm 05033-57-2102
Intl +82-5033-57-2102
Mon - Fri 0830 - 1630
Open during lunch
No Appointments Necessary
Appointments for VIPS available

USAG Casey

Maude Hall
Bldg 2440 1st Floor
DSN 315-722-1680/4068
Korea  Comm 05033-22-1680/4068
Intl +82-05033-22-1680/4068
Mon - Fri 0800 - 1700
Closed for lunch
No Appointments Necessary


USAG Daegu

Camp Walker
Bldg 330 Rm 128D
DSN 315-763-4879
Korea  Comm 05033-63-4879
Mon - Fri 0800 - 1700
Open during lunch
No Appointments Necessary

K-16 Air Base

Community Activities Center
Bldg S302 Rm B107
DSN 315-722-8107
Korea  Comm 05033-22-8107
Mon - Fri 0800 - 1600
Closed for lunch
No Appointments Necessary

Osan Air Base

51st FSS/FSPS
Building 936, Room 117
DSN 315-784-1845
Korea  Comm 0505-784-1845
Intl  +82-31-661-1845
Walk-ins & Appointments
https://www.51fss.com/


Kunsan AB

Bldg 755 Rm 119
DSN 315-782-7220
Korea  Comm 0505-782-7220
No Appointments Necessary

Chinhae Navy Base

Bldg 606, Rm 120
DSN 315 763-5203
Korea  Comm from Cell 055-540-5203
By Appointment Only
https://idco.dmdc.osd.mil/idco/

Manila, Philippines

JUSMAGPHIL, Veterans Affairs Building
1501 Roxas Blvd
Pasay City, Philippines 1300
Intl  +63-2-53-012-0000
By Appointment Only
https://ph.usembassy.gov/dod-id-card/