DEERS ID Card Info and Contacts

What is DEERS - Defense Enrollment Eligibility Reporting System

The Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Personnel Identification System (RAPIDS), commonly called DEERS/RAPIDS, is a computerized DOD program servicing United States Service members, military retirees, 100% VA Disabled Veterans, dependents, DoD Civilian employees, DoD Contractors, Foreign National employees, and Foreign Military worldwide. The DEERS/RAPIDS program is managed by the DOD agency Defense Manpower Data Center. DEERS is the actual database(s) of the system, while RAPIDS is the frontend application that issues ID cards and collects data. DEERS/RAPIDS offices issue two types of DOD ID Cards: Common Access Card (CAC) with an integrated chip to employees requiring Public Key Infrastructure access with a PIV certificate, and U.S. Identification Card (USID) for all others to include our Retiree and Dependent ID cards. In Korea, there are DEERS/RAPIDS ID Card Offices at all the U.S. military bases. Click here to see a list of current ID Card Offices in Korea and their locations, hours and any contact information. ID Card offices in Korea are walk-in service, no appointment necessary, except the Navy base Chinhae.

USID ID - The Next Generation DOD ID Card

The Next Generation Uniformed Services Identification Card (USID) is a white plastic card. All USID cards look basically the same. What differentiates them primarily from one another is the printed text on the card. Also, certain cards have a colored stripe indicating dependent of a contractor or foreign national. Visit www.cac.mil for more information.

'SSN' vs 'ITIN' vs 'TIN' vs 'FIN'

When a foreign-born spouse who does not have either a Social Security Number (SSN) or an IRS Tax ID Number (ITIN) is enrolled into DEERS, the ID card operator will select an automatically DEERS generated Personal Identifier for them, either a Temporary ID Number (TIN) or a Foreign ID Number (FIN). TIN’s start with the number 8. FIN’s start with the number 9. The ID card operator will determine which number is to be used based on the specific situation.

TINs are just that, temporary, assigned to give the sponsor time to get your new spouse an SSN or an ITIN. A TIN does not expire, but the Direct Medical Care does. A TIN is valid for 90 days, with the option to be extended twice for 90 days each. Once that time period is over, Direct Care ends. TRICARE is not affected. A FIN on the other hand, has no such time limitation, but there are limits to who is eligible for a FIN.

DEERS does not generate SSN's or ITIN's. Also, do not confuse the SSN. ITIN, TIN or FIN with a DOD ID Number (DODID). Every person enrolled in DEERS has one, and one only, unique DODID number - everybody.

DMDC Contact Info for DEERS/RAPIDS Issues

FYI: TRICARE website maintains an excellent updated DEERS Contact Page at https://www.tricare.mil/deers

DMDC/DEERS SUPPORT OFFICE (DSO) for Beneficiaries inquiring about their own DEERS record, DoD Benefits and Entitlements or TRICARE eligibility
Toll-free: 1-800-538-9552
0800 - 1600 Eastern Time
0500 - 1700 Pacific Time
Mon - Fri. Closed all federal holidays
TTY/TTD: 1-866-363-2883
FAX updates to 1-800-336-4416 (Primary) or 1-502-335-9980 (Alternate)https://milconnect.dmdc.osd.mil/milconnect
DMDC Support Center (Help Desk)
Toll-free: 1-800-477-8227
24/7
dodhra.knox.dmdc.mbx.dmdcbenesupport@mail.mil
UPDATE YOUR DEERS CONTACT INFORMATION:
Logon to milconnect: https://milconnect.dmdc.osd.mil/milconnect/
MAIL UPDATES TO DMDC:
Defense Manpower Data Center
Attn: COA
400 Gigling Rd
Seaside, CA 93955-6771
ID CARD OFFICE ONLINE: Manage sponsor or family member ID card information, or find a RAPIDS ID Card Office
https://idco.dmdc.osd.mil/idco/

DEERS/RAPIDS ID Card Offices in Korea

USAG Yongsan

DEERS/ID OFFICE
Yongsan Garrison HQ
Bldg. 2372, Rm 116 (far end of the building near Barber Shop)
DSN 315-722-4225/5453
Comm 0503-322-4225/5453
Mon - Fri
0800 - Last Customer 1500
Open during lunch
No Appointments Necessary
Location Map

USAG Humphreys

DEERS/ID OFFICE
Timothy Maude Hall
Bldg. P6400, Rm. F104 (OneStop)
DSN 315-757-2102
Comm 05033-57-2102
Mon - Fri 0830 - 1630
Open during lunch
No Appointments Necessary
Appointments for VIPS is available

USAG Casey

DEERS/ID OFFICE
Maude Hall Bldg 2440, 1st Floor
DSN 315-722-1680/4068
Comm 05033-22-1680/4068
Mon - Fri 0800 - 1700
Closed for lunch
No Appointments Necessary

USAG Daegu

DEERS/ID OFFICE
Camp Walker
Bldg 330 Rm 128D
DSN 315-763-4879
Comm 05033-63-4879
Mon - Fri 0800 - 1700
Open during lunch
No Appointments Necessary

USAG Yongsan K-16

DEERS/ID OFFICE
Community Activities Center (CAC), Bldg S302 Rm B107
DSN 315-722-8107
Comm 05033-22-8107
Mon - Fri 0800 - 1600
Closed for lunch
No Appointments Necessary

Osan Air Base

DEERS/ID OFFICE
51st FSS/FSPS, Building 936, Room 117
DSN 315-784-6279
Comm 0505-784-6279 or 82-31-661-6279
Appointments take priority over walk-ins
Schedule Appointment https://www.51fss.com/military-personnel-flight-mpf/

Kunsan AB

DEERS/ID OFFICE
Bldg 755 Rm 119
DSN 315-782-7220
Comm 0505-782-7220
No Appointments Necessary

Chinhae Navy Base

DEERS/ID OFFICE
Commander Fleet Activities Chinhae
Bldg 606, Rm 120
DSN 315 763-5203
Comm from Cell 055-540-5203
By Appointment Only https://idco.dmdc.osd.mil/idco/#/

Philippines - Veterans Affairs Center

DEERS/ID OFFICE
US Embassy-JUSMAGPHIL Manila
Manila US Embassy
1501 Roxas Blvd
Veterans Affairs Building
Pasay City, 1300
+63-2-53-012-0000
By Appointment Only go to https://ph.usembassy.gov/dod-id-card/

Disclaimer

This page is not affiliated with USFK, DoD, Military Health Systems or the Army RSO program in any way and does not represent their official opinions, nor do they endorse the content of this page.

DEERS ID Card Info & Contacts