Technical & Logon Accounts Help

myAuth to Replace DS Logon

https://myauth.dmdc.mil/

What Is MyAuth?

A Replacement for DS Logon!

MyAuth is replacing DS Logon. MyAuth is a new, multi-factor authentication application that the DoD is using to manage access to various DoD web applications. It has advantages over DS Logon such as sending you passcodes via personal email or authentication app. Once you create your account, if you login direct to the MyAuth home page you will see the dashboard, which displays all the applications currently available by MyAuth. Simply, click an applications icon and it will open. If you log into an application using MyAuth, you will not see this page, but rather login direct to the app.

Being Deployed in a Phased Rollout

MyAuth is being rolled out to DOD applications in phases. Phase 1 was completed in May 2025 and includes Milconnect and ID Office Online (IDCO). When you login to myAuth your dashboard will have icons for those websites.

Is DS LOGON Still Needed?

Yes, for now, until all DOD applications have migrated to using MyAuth.

Creating MyAuth Account

Three (3) Logon Methods to MyAuth: Username/Password, Okta FastPass, and CAC card (which as retirees we do not have). Help for creating your account is at https://myaccess.dmdc.osd.mil/identitymanagement/help/topics/creating_a_new_myauth_account.htm.

When Using Username/Password

On the myAuth login screen, enter your Username and click Next.
Enter your password and click Verify.
Click the 'eye' icon in the password field to see the password as you type it.
To maintain high levels of security for your personal information, you will always be asked to enter your password and one additional security method, such as having a passcode sent to you email or using OktaPass. Select an additional security method to complete the login. See Authenticating Using Security Methods to learn more about each option.
Depending on where you started the login process (from the MyAuth website or a DOD application), you will see your myAuth dashboard, or be taken back to the partner site, such as Milconnect, and logged in.
If you logged in through a partner site, you may need to read and click Ok on the site's DoD Consent to Monitor notification.
You will need to update your password every 60 days.

If Using Okta FastPass

On the myAuth login screen, click Sign In with Okta FastPass.
To use Okta FastPass, you must have the Okta Verify app installed on the device from which you are logging in. When you enroll in Okta Verify, you automatically have access to FastPass.
Open the Okta Verify app on your device. If you have Face ID or Passcode Confirmation enabled in the Okta Verify app, the app will automatically verify your identity.
Close the Okta Verify app and return to your browser.
If you do not have Face ID or Passcode Confirmation enabled in the Okta Verify app, you will be prompted to enter your password. Enter your password and click Verify.
You are now authenticated. Depending on where you started the login process, you will see your myAuth dashboard, or be taken back to the partner site and logged in.

Help With MyAuth

https://myaccess.dmdc.osd.mil/identitymanagement/help/myauth.htm

DS LOGON

https://myaccess.dmdc.osd.mil/identitymanagement/

BLUF: DS Logon is being replaced with myAuth as stated above, however, the phased approach of the myAuth rollout will take time, so maintain your DS Logon account to ensure you can login to websites not yet under the myAuth profile/

What is DS Logon?

DS Logon, or Department of Defense Self-Service Logon, is a legacy secure, single sign-on service that allows for access various Department of Defense (DoD) and Department of Veterans Affairs (VA) websites with a single username and password. CAC cardholders, Common Access Card, can also logon using their CAC card.

DS Logon Registration

From the DS Logon home page click the Create Account button at the bottom of the page which takes you to https://www.dmdc.osd.mil/identitymanagement/app/registration. Use the Email Registration option, unless you are active duty or have a CAC card, but Email Registration is best for most people.

Help with DS Logon - Suspended Accounts

Go to https://myaccess.dmdc.osd.mil/identitymanagement/app/login and click the Need Support? button at the bottom of the page. This will open a pfd file.

Contact the DMDC Contact Center to unlock or unsuspend your account at 800-368-3665.

ID.me

https://www.id.me

What is ID.me?

This is my preferred logon account method. ID.me is a commercial, government contracted company providing the next-generation digital identity wallet that simplifies how you securely prove their identity online. It is an online verification tool for individuals to prove their identity.

Creating an ID.me Account

Creating an ID.me account and verifying your identity for the account is basically done in one of two ways: by using a U.S. phone, or via a video call with a trusted agent to verify you. Their online process is pretty straight forward, just follow the buttons. The process can be lengthy, so be patent .

The VA has a good How To Create an ID.me Account at https://www.va.gov/resources/how-to-create-an-idme-account-for-va/.

But, just in case that webpage becomes unavailable, I created a PDF file of it's contents you can view or download at
https://www.rsokorea.org/pdf/How-to-Create-IDme-Account-by-VA.pdf

You need an email address. If creating an account for your spouse, or rather helping your spouse in creating an account, they need their own email address. Can't use yours. Initially it is easy to create the account. The first time you log in with this new account however (i.e. logging into SSA or VA), ID.me requires you to perform a one-time verification of yourself, which is where the below options come into play.

Using a U.S. phone: They will have you take a picture of your documents with that phone, which is sent to them.
Video Verification Call: If you don't have a U.S. Phone, then select this method of a Video Call, which will include uploading photos of documents online, and then a video call with a trusted agent to verify what you just submitted. Only takes a couple minutes, and it is an internet video call - no need for Zoom or Skype or anything. It's done online.

Documents

You will need a combination of several documents such as your Social Security card, Passport, Drivers License, W-2, 1099's, and others. The website has a list showing the options, but it isn't until you begin the process and get several screens in until you reach it. There is a SAVE & EXIT button along the way. If you SAVE & EXIT you will receive an email with a link that will take you right back to the spot you exited from.

Verifying yourself if you live outside of the U.S. and have a SSN

https://help.id.me/hc/en-us/articles/4415907236375-Verifying-if-you-live-outside-of-the-U-S-and-have-an-SSN

This article explains how to verify your identity if you live outside the United States and have a Social Security number (SSN).

Help With ID.me

If you have issues with anything related to creating an ID.me account or using your account, go to their online help section at https://help.id.me/

LOGIN.gov

https://www.login.gov/

Login.gov is not necessarily the go-to account for those living overseas to have and use. Creating a LOGIN.gov account is not difficult, BUT getting verified to use it on all websites is difficult if you do not have a U.S. state issued drivers license and U.S. phone number. If you do not have these, we recommend you don't even bother with LOGIN.gov and Use ID.me instead.

What you need to create and verify a secure Login.gov account:

- Personal email address (not work address)
- Secure password at least 12 characters
- Authentication method such as: Face or touch unlock, Security key, Authentication app, Text/voice message (U.S. phone), Backup codes
- Social Security Number
- U.S. address
- U.S. state-issued unexpired ID
- U.S. phone number

Help With LOGIN.gov

If you have issues with anything related to creating an LOGIN.gov account or using your account, go to their online help section at https://www.login.gov/contact/

Updating DEERS in ID Card Online

https://idco.dmdc.osd.mil/idco

Sponsors can update certain DEERS data on themselves and their dependents on the DMDC website ID Card Online (IDCO). Some Personal data is not editable because it is authenticated data from within DEERS that can only be changed if a sponsor visits a DEERS Office. But as you see from the images here, some data in a DEERS record can be changed in IDCO.

AFN Decoder Box

Register or Renew

BLUF: Nothing here is gospel truth, we just want to share some experiences and information on IT, computer, and other technical issues that seem to pop up on us at times. We are NOT the experts. What we can say as gospel however, is that personal information you provide on the pages must match your DEERS record information.

Go to the AFN website https://afnconnect.myafn.dodmedia.osd.mil/pw/, scroll to the bottom and click Continue
Select Register and activate or renew my decoder’s registration (you can also Deregister or verify whether an encoder will work with AFN) and then click Next
Select the type of Decoder box you have, enter the appropriate ID numbers, and click Next
Fill in the information blocks, then select Agree at the bottom, and and click Next.
Then wait for the email message they send you with instructions.

Example screens

AFN Helpdesk
Call +1 (951) 413-2339 / DSN (312) 348-1339 or email sathelpdma@mail.mil
Ensure you have your decoder's unique identification numbers, found on the label of the decoder
- Cisco decoders include the UA and TID numbers
- AFN7500HD decoders include the S/N and NSC ID numbers
- Harmonic decoders include the S/N and CAS ID numbers

SSA Logon

[In-Work]

x

Online Logon Help